top of page
Image by Alexander Cifuentes


We've answered some frequently asked questions by our customers below, and have them here for your convenience.


If you need more information or if your question is more specific, please feel free to be in touch via the inquiry form at the bottom of the page or through email at

Do you have _____ in stock?

We carry NPI LVL and H-LAM at all standard sizes/lengths and regularly have stock available.

For specialty timbers and other products our stock availably changes often - for these it would be best to reach out to our team or post an inquiry.

What work can we do?

HTL specialise in engineered timber products, however we do a wide range of work from domestic and hobby projects, all the way to mass timber structures and commercial builds. If it involves timber, we can assist!

Are there freight costs?

For orders over $2,000 we have free freight into store through all of the merchants we sell through. 

Please keep in mind there may be additional freight charges if your order is overlength (6.6m+) or if there are other circumstances/requirements. 

Freight Table

What are your stock dispatch times?

Please reference the tables below for dispatch times on current stock of LVL and H-LAM. These are dispatch lead times from our yard and will be booked on freight within the stated times, however we cannot adjust for the lead times of freight companies. These are stock dependent and may change due to stock and/or species availability.

H-LAM Beams ETA Table

Got a question? 

If you have any questions about stock, species, a project or anything else, please reach out to us through the form below. One of our friendly team members will respond shortly. 

Thanks! We’ll be in touch soon.

bottom of page